Quick Help
How does rep counting work?
RepUnlock uses your phone's camera and AI to detect your body position and count reps in real-time. Make sure your whole body is visible in the frame for best results.
Why aren't my reps being counted?
Ensure good lighting, position your phone so your full body is visible, and make sure you're doing proper form. The AI validates each rep to ensure accuracy.
How does Focus Mode work?
Focus Mode uses Apple's Screen Time API to restrict access to apps you choose. Complete exercises to earn unlock time. You can disable this in Settings anytime.
How do I join a league?
Navigate to the Leagues tab - you'll be automatically placed in a league based on your weekly activity. Complete more reps to climb the leaderboard!
Can I delete my account?
Yes! Go to Settings → About → Delete Account. This will permanently remove all your data from our servers.
How do referral codes work?
Share your unique code with friends. When they sign up and complete their first workout, you both get bonus rewards!
Get in Touch
Email Support
For general inquiries and technical support
Report a Bug
Found something not working? Let us know!
Feature Requests
Have an idea to make RepUnlock better?
Business Inquiries
Partnerships, press, and collaborations
⏱️ Response Time
We typically respond to all inquiries within 24-48 hours. For urgent issues affecting your workout, please include "URGENT" in your email subject.
Before You Contact Us
To help us resolve your issue faster, please include:
- Your device model (e.g., iPhone 14 Pro)
- iOS version (e.g., iOS 17.2)
- RepUnlock app version (found in Settings → About)
- A clear description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if helpful)
❤️ Love RepUnlock?
If RepUnlock is helping you stay active, please consider leaving a review on the App Store. It helps us reach more people and keeps development going!
⭐ Rate on App Store